Make a claim

If you ever need any information or help regarding your claim please email us on or call us on 021 202 1180. We will always answer you and make sure you get the best service possible.


To make a claim, just follow these simple steps:


  1. Download and complete the claim form. (Making sure that all information is provided)
  2. Attach original invoices from your veterinary clinic
  3. Attach all clinical history for all vets visits
  4. Attach vaccinations card
  5. Send it to us at:


The Claims Department,
Po Box 911,
South City D.S.U,
T12 C825

To avoid unnecessary delays, please ensure that the claim form is filled out in its entirety. Incomplete forms will result in delays in processing your claim.